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UC Student Health Insurance Claims 

United Healthcare is your claims processor.

Manage your account online through United Healthcare Student Resources.  Get access to claims status, EOBs, network providers, correspondence and coverage information by logging into My Account.  If you do not have an account, you will need to create one.

In order for claims information to be discussed between our office or a guardian/family member and the United Healthcare claims office, a PRA must be submitted via your UHCSR account. Please see the steps to submit a PRA (Personal Representative Appointment).

If you need to manually submit a claim, see the steps to submit a claim from your UHCSR account.

For additional assistance with claims, please call UHCSR Customer Service at 1-800-767-0700, or email claims@uhcsr.com. General inquiries regarding your account can be sent to customerservice@uhcsr.com.

Please note, once you login to your account you may have an action item that needs attention to ensure that your claims are paid out appropriately.

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Contact Us

UC Student Health Insurance

studins@ucmail.uc.edu
Phone (513) 556-6868